Conflict is Inevitable; Repair is Strategic
Healthy relationships and high-performing teams aren't defined by the absence of conflict, but by the speed and quality of repair. Ignoring friction leads to resentment and 'silent' technical debt within teams.
The Framework for Repair
Effective repair involves taking ownership of your impact (regardless of intent), validating the other person's experience, and collaboratively designing a new path forward. This process builds deeper psychological safety and trust.